Terms & Conditions

Experience privacy, professionalism, and perfection with our black car transport service. From seamless pickups at (MIA) Miami Internation Airport/ (FLL) Fort Lauderdale-Hollywood International Airport, cruise ports, high-profile events, we offer hassle-free, a la carte chauffeur services by the hour, long-distance transfers, and more. Our Miami chauffeurs deliver punctual, discreet, and reliable service for your every need. Arrive in style, with comfort and peace of mind.  

To secure our premium black car service, all payment transactions must be completed prior to pick up. A deposit and a signed "Credit Card Authorization Release Form" are required to reserve your dates and times. The balance will be charged before pickup service with the credit card on file. We offer competitive, distance-based pricing for our exclusive services. Transfers are billed hourly, and any time exceeding the contracted duration by 15 minutes incurs an additional hour charge. 

Experience Miami in ultimate style and sophistication with our elite black car service, featuring a meticulously curated fleet of luxury vehicles to suit every need. Cruise the city in premium brands like Cadillac, GMC, etc., or upgrade to our Luxury Sprinters for unmatched comfort and spacious elegance. Each vehicle is selected to provide a high-end ride tailored to Miami’s most discerning clientele. And for those with a taste for the extraordinary, our exotic car pick up transfers are available upon request, promising an unforgettable entrance. Elevate your journey with Miami’s finest chauffeur service—where luxury meets lifestyle. 

 Credit Card on File Release Form 

This Credit Card on File Release Form & Agreement outlines the terms and conditions under which MIA Transporters will securely store and charge the credit card information of the client. By agreeing to these terms, the Client authorizes MIA Transporters to charge their credit card for services rendered as per this Agreement.  By submitting this form, the Client, authorize MIA Transporters to keep clients credit card on file and to charge it for all applicable services, fees, damages caused by clients or charges as agreed upon and outlined in this Agreement. Charges will be made in accordance with the service agreements or terms outlined at the time of booking or contracting services. Additional charges may be applied for any damages incurred by client or for additional services provided beyond the scope of the initial agreement, during the transfer process. These charges will be assessed based on the nature and extent of the additional services rendered or repairs required.  Payment will be processed at the time of service, unless otherwise specified.  All credit card information provided by the Client will remain confidential and will only be used for the purposes outlined in this Agreement.  This authorization will remain in effect until the Client provides written notice of cancellation to MIA Transporters in writing.  Additional charges may apply for cancellations, no-shows, or changes not in compliance with the cancellation policy. An itemized invoice will be provided with each service charge. 

Passengers and luggage 

Excess luggage, bulky luggage such as a wheelchair, weapons or animals that the user wishes to carry along must be specified during the booking. For items that were not stipulated in the booking, additional surcharges may be charged. 

The maximum number of passengers, number and size of pieces of luggage must be provided by customer for a specific vehicle and is set out in a binding luggage policy. We may refuse to transport passengers or luggage if, in its opinion, the space and safety conditions do not permit such transport. 

No Show rides without Cancellations or Delays

In the event that a user does not show up for a ride and does not cancel it (a “no show”), MIA Transporters shall still be entitled to compensation from the user.

(A) FOR TRANSFER AND LONG-DISTANCE RIDES: A client is considered to be a no-show if the User or guest does not appear within 30 minutes after the agreed pickup time at the agreed pickup location.

In the event of pickup at airports or cruise ports, a ride is considered to be a no-show if the User or guest does not appear within 15 minutes after the agreed pickup time at the agreed pickup location.

No-show rides must be fully compensated, but any waiting time surcharges will not be applied. This is not the case if the MIA Transporters and the guest have communicated by telephone about a later pickup time. Any waiting time surcharges are applicable, there is no right to change the pickup time.

(B) HOURLY BOOKING A ride is considered to be a no-show if the User or guest does not appear at the agreed pickup location after the end of the booked hours (calculated from the scheduled pickup time).

In the event of pickup at airports or long-distance cruise ports, a ride is considered to be a no-show if the user or guest does not appear at the agreed location after the end of the booked hours according to the pickup time.

A user shall be fully liable for no-show rides. This is not the case if the guest has communicated by telephone about a later pickup time. The hourly booking always starts at the agreed pickup time. In this respect, any extensions of the hourly booking must be remunerated as described, there is no right to change the pickup time.

Exceptional situations such as striking air traffic controllers, inclement weather conditions, etc. can only be compensated to a limited extent. In these cases, longer waiting times or short-notice cancellations must be accepted by the user.

Cancellations and Refunds 

For transfer rides, long-distance rides (transfer rides starting at 50 miles) and hourly bookings, the cancellation is free if the time between the cancellation and the agreed pickup time is greater than 24 hours. If the time between the cancellation and the agreed pickup time is 24 hours or less, the full price must be paid. 

Ride Changes

The guest may change the ride request after the conclusion of the business service contract and, to the extent possible for the MIA Transporters, after the ride is started. In the event of a user requests an upgrade of the ride or additional services (distance or number of hours), the actual service (total distance or number of hours) shall be recalculated and charged according to the applicable price schedule. In the case of hourly bookings, any half hour commenced shall be determinative for invoicing; in other words, the half hour is rounded up from the first additional minute in the interest of better planning reliability. Accordingly, the compensation claim for the user will increase, as there is a corresponding increase in the reimbursement of MIA Transporters expenses for the business service contract on behalf of the user. If the booked distance or number of hours is shortened as compared to the booking, the agreed compensation shall remain unaffected.

Waiting Times

In the case of transfer rides, no surcharges will apply for waiting times of up to 15 minutes after the agreed pickup time for pickups at airports, cruise ports, long-distance transfers, or any other form of transfer. Surcharges will apply for waiting times of up to 15 minutes after the agreed pickup time. 

These General Terms & Conditions constitute the entire agreement between MIA Transporters and the user for the contractually agreed services. There are no collateral agreements. 

BOOKING confirms you have read and agree to our terms and conditions.